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lobal business leaders harbor major concerns over the decisions and omissions made by Artificial Intelligence (AI) systems - despite the fact that 60% of companies now use them.
Dentons, the world's largest law firm, has conducted a survey of global business leaders on their organizations’ use of AI, as well as on the risks and opportunities presented by AI technologies. The results of the survey reveal that businesses around the world recognize the many benefits of AI, such as saving time by automating processes, generating data-driven business information for decision making and reducing human error in processing, while also surfacing the following areas of concern:
- 81% cited personal data protection as a significant concern, yet only 55% of businesses actually have data protection policies for both personal and non-personal data in place.
- Only 19% of businesses have a strategy or roadmap for AI, meaning that it is being implemented without proper consideration of the risks, the relevant legislation or the internal controls required to ensure it is well-governed.
- 80% of business leaders report uncertainty over where liability sits for the decisions as well as omissions made by AI systems
- 57% harbor concerns about the potential for discrimination arising from the actions of AI systems.
- Depending on the area of law, between 55% and 75% are unaware of relevant AI legislation in their country, and 63% do not know which public body regulates the area
- Businesses are urgently looking to regulators to provide protection mechanisms on the use of AI in relation to privacy (61%), consumer protection (52%), criminal liability (46%) and intellectual property (45%).
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